Lead App Support

Lead App Support

Job Title: Lead App Support
Contract Type: Permanent
Location: Mumbai
Reference: 1_2518
Contact Name: Harmesh Rohit
Contact Email:
Job Published: May 02, 2018 12:09

Job Description

A New York based investment technology firm is looking for an App Support Lead. The candidate must have atleast 7 years experience, and should be comfortable working in night shifts. The timings of the job will be 8.30pm to 5.30am.

Job Description:

  • 7+ years of hands on L1 financial application support experience, preferably in an investment banking firm
  • 5+ years of experience working with global teams
  • Hands on experience using monitoring tools like nagios, cacti, sentry, grafana etc., shell scripting
  • Good understanding of the REST protocol, API driven design approach, JSON and XML formats
  • Desire to craft custom application monitoring solutions where none exist using open source code
  • Ability to debug production logs in real time and investigate issues including performance issues
  • Knowledge of any one programming language: C# or Python would be great but something like Ruby or Java works too
  • Knowledge of any one RDBMS: SQL Server or MySQL or PostgresSQL
  • Extreme process oriented: comfortable with enterprise tools like JIRA, Confluence 
  • Able to build a small team of application support engineers and mentor them 
  • Ability to work in US or UK shifts as applicable
  • Outstanding communication skills