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Senior Support Analyst / Support Lead

Senior Support Analyst / Support Lead

Job Title: Senior Support Analyst / Support Lead
Contract Type: Permanent
Location: Gurgaon
Industry:
Reference: 016760
Contact Name: Oscar Dsouza
Contact Email: oscardsouza@klicktosearch.com
Job Published: November 01, 2018 12:41

Job Description

Interested in Leading the support shift for global trading applications for a world's leading High-Frequency Trading firm. 

  Job Description 

  • The ideal candidate would be working with end users on the trading system to contribute to the design and implementation of applications to enhance reliability and self-correction of systems.
  • Identifying core application issues and working with the development teams to devise ways to architect and address the issues in the core application.
  • The first point of contact for production environment by Testing and releasing into production.
  • Monitoring and reporting on the status of our systems.
  • Serving as the primary technical contact to the users of the application.

 

Required Skills

  • An engineering degree from reputed engineering colleges with exposure to programming.
  • Demonstrated experience to own and manage multiple incidents/tasks in a fast-paced environment.
  • Strong scripting skills in Python, and Bash or shell.
  • Strong knowledge of Linux/Unix.
  • Knowledge of SQL and use of databases.
  • Excellent troubleshooting and problem-solving abilities.
  • Root cause analysis and Incident management.
  • Excellent communication skills and fluency in English.
  • Experience with HFT or Electronic Trading or Risk Management Systems desired.